Privacy Policy

Your privacy is important to us at Urb Libaas. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us.

1. Information We Collect To provide you with a smooth shopping experience, we collect the following:

  • Personal Information: Your name, email address, phone number, and shipping address when you place an order or register an account.

  • Payment Information: We do not store your credit or debit card details on our servers. All card transactions are securely processed through encrypted, third-party payment gateways.

  • Device Information: We gather basic data like your IP address and browser type to keep our website secure and functional.

2. How We Use Your Information We use your details for the following purposes:

  • To process, fulfill, and deliver your orders.

  • To send order confirmations, shipping updates, and customer support messages.

  • To send you special offers and newsletters (only if you have opted in).

  • To prevent fraudulent activities and secure our store.

3. Data Security & Sharing We take your security seriously and use standard encryption technologies to protect your data. We do not sell your personal information. We only share necessary details with trusted third parties, such as courier companies and payment processors, strictly to fulfill your orders.

4. Cookies Our website uses cookies to improve your browsing experience and remember your preferences. You can manage or disable cookies through your browser settings.

5. Your Rights & Choices

  • You can easily opt out of marketing emails by clicking "unsubscribe."

  • You have the right to access, update, or request the deletion of your personal information by contacting our support team.

6. Children's Privacy Our website is not intended for children under 13, and we do not knowingly collect their data.

7. Policy Updates We may update this policy periodically. Continued use of the website implies your acceptance of any changes.

Contact Us If you have any questions or concerns regarding your privacy, please get in touch:

  • Phone: +92 305 9590127
  • Email: Support@urblibaas.com
  • Address: Office 785, Street 1, Opposite Masjid Jamal E Mustafa, Dinga, District Gujrat, Punjab, Pakistan.