Terms of Service

Welcome to Urb Libaas! These Terms of Service outline the rules for using our online store. By accessing our website and placing an order, you agree to these terms.

1. General Usage & Account The content on Urb Libaas is for shopping and general information purposes. To place orders, you may need to provide accurate details. You are responsible for maintaining the confidentiality of your account information.

2. Product Information We strive to display our products, including colors and specifications, as accurately as possible. However, slight variations may occur.

3. Ordering & Payments We offer two convenient payment methods for our customers. By placing an order, you agree to the conditions associated with your selected payment method:

  • Credit/Debit Card (Prepaid): We accept secure card payments. Your card details are securely processed by third-party gateways and are never stored on our servers.

  • Cash on Delivery (COD): You can choose to pay in cash upon receiving your order at your doorstep.

4. Shipping & Delivery Our shipping charges and delivery timelines depend on your chosen payment method and destination:

  • For Cash on Delivery (Within Pakistan): Shipping charges are Rs. 249. The estimated delivery time is 6 to 12 working days.

  • For Card Payments (Within Pakistan): Shipping charges are Rs. 50. The estimated delivery time is 2 to 4 working days.

  • For International Orders: Shipping charges and estimated delivery timelines will be calculated and displayed during checkout based on your selected country.

(Note: Delivery timelines may occasionally vary due to external courier factors.)

5. Returns & Refunds Any returns or exchanges will be handled strictly according to our official Returns & Refunds Policy.

6. Intellectual Property All logos, designs, images, and content on this website belong exclusively to Urb Libaas (Private) Limited. Unauthorized reproduction or use is strictly prohibited.

7. Prohibited Activities You agree not to use our website for any unlawful activities, spamming, or attempting to breach our website’s security.

8. Limitation of Liability Urb Libaas shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law These terms are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of the courts in Punjab, Pakistan.

10. Changes to Terms We reserve the right to update these Terms of Service at any time. Continued use of the website means you accept any new changes.

Contact Us If you have any questions, please reach out to us:

  • Phone: +92 305 9590127
  • Email: Support@urblibaas.com
  • Address: Office 785, Street 1, Opposite Masjid Jamal E Mustafa, Dinga, District Gujrat, Punjab, Pakistan.